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- Visiting Parks
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- About BC Parks
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Reservation Service Contact Information
ONLINE RESERVATIONS:
Reservation website: www.discovercamping.ca
Reservations can be made 24 hours/day.
CALL CENTRE:
($5 surcharge applies)
-
Toll free from CAN/USA:
- 1-800-689-9025
- Other International:
- 1-519-826-6850
Weekdays: 7.00 am to 7.00 pm (PDT)
Saturday, Sunday and holidays: 9.00 am to 5.00 pm (PDT)
BC Parks Reservation Service
New for 2013
New for the 2013 camping season:Starting on May 7th at 7:00 AM (DST) the Monashee loops of the Mabel Lake frontcountry campsite will available for reservations through Discover Camping (reservations will be accepted for dates between June 25 through Labour Day).
New Inventory:
For the upcoming 2013 camping season, the following parks have been added to the Discover Camping reservation system:
- Bowron Lake front country campground (Backcountry canoe circuit already on system),
- Martha Creek front country campground,
- Chilliwack Lake front country campground,
- Kleanza Creek front country campground,
- and, back by popular demand, Lac La Hache front country campground.
As a reminder to Discover Camping reservation service users, all front country campsites open for reservations, for up to 3 months in advance of the arrival date, at 7:00 am (PDT) on March 15, 2013.
2013 Policy and customer service changes
- Change in Double site Policy:
- Double sites on the Discover Camping reservation system must be booked together until 1 week of the arrival date. If at that time, the inventory still remains available, the two sites can be sold individually.
- Only one transaction charge applies for the double site when it acts a single resource (sold together), but separate transaction charges apply when the sites are sold individually (within 1 week of the arrival date).
- Click here for more information about the change in Double sites policy [PDF 88KB]
- Reminder emails for groupsite reservations:
Customers, who make a groupsite reservation more than 8 weeks prior to their arrival date, will receive a reminder email prior to any penalties taking effect (28 days prior to the arrival date). - The Berg Lake Trail will now start accepting reservations for the entire 2013 season starting January 2. Previously, Berg Lake Trail users had to wait to make their reservation until March 15. For more information, please click here.
- click here for a tip...
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Tip for Discover Camping Reservation System users experiencing waitimes during peak periods:
The reservation system experiences times of unusually high volume which can have the effect of slowing the system down. This can occur as certain dates open for the next available reservations (i.e. opening day, or exactly 3 months before long-weekends). During these peak periods, we suggest you try accessing Discover Camping through the mobile interface: https://secure.camis.com/BCMobile/
Please note:- You do not need a Smartphone to access the mobile system; you can use any computer.
- This interface is set up to be easy to navigate on a mobile device so there aren’t pictures or maps as on the regular site, but if you already know the site you want, this can be a quicker way to make a reservation!
- This interface does not provide access to make group, day-use shelter or Bowron Lake Canoe or Berg Lake Trail backcountry reservations. To access reservations for these resources or to view images and campground maps, please the Full site.
Read the 2013 Recreation Fee Policy & Schedule [PDF 387KB]
Security upgrade
To ensure that your credit card information is kept secure, the Province of BC has recently upgraded security standards. While most users should experience a seamless transition, there may be some difficulty accessing the payment page if your computer's security is out of date. Read an explanation of the upgrade and how to correct problems.Site Specific Reservations
More than 90 reservable parks will be offering site specific reservations. To help you plan your stay, we have added many photos and campsite specific information. Please note there may be minor differences in the campsite information and photos may not be available for every site; these differences are not grounds for refunds. These details are intended to assist visitors to select an appropriate campsite when the reservation is made, and to receive their specific site when they arrive. If you want to camp close to a friend, near a trail or by the beach, you can now select the site that meets your needs.Group Site and Picnicking Reservations
Effective September 15th, 2011, the Discover Camping Reservation Service will be accepting reservations for group and day use facilities 12 months in advance of the arrival date. Reservations can be made up to 12 months in advance provided the dates requested are within the operating season of that park. Reservations are taken on a “first come-first served” basis and may be made online at www.discovercamping.ca or via our Call Centre (a $5 surcharge applies) at 1-800-689-9025, Monday to Friday from 7:00 am until 9:00 pm and Saturday, Sundays and holidays from 9:00 am to 5:00 pm.No Change in Fees
The cost to make, change and cancel a campsite reservation remains the same as previous years. The reservation service charge of $6.00 plus tax per night will apply, to a maximum of $18.00 plus tax for three or more nights per campsite. This charge covers operational costs and ensures the reservation service pays for itself and is not subsidized by taxpayers.
In addition to the reservation charge, a service fee of $5.00 plus tax will be applied to transactions completed by the call centre. You can avoid this charge by reserving online.
Refunds
- Transaction (Reservations, cancellation, change) fees are non-refundable.
- To view refund policies for reservations please click on appropriate icon above. ie Frontcountry Reservations
